CHAD, Inc.

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This is a multi-location business. Find a location. Years in Business: Overview of BBB Ratings. View Complaints Summary. Need to find a different location? Need to file a complaint? BBB is here to help.

It is transparentnot raised or enough thread to compare with other MLB licensed products. The blanket itself is coarse and rough, especially for a newborn. I have learned that you are the supplier that is refusing a refund.

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This situation has left me having to make other purchases for my niece's first baby shower on July I used online shopping for one of the first times in my life apart from some home items due to illness on my part, and my husband's. I am now out a significant amount of US money that is a challenge for me to afford, and have met a wall in terms of coming to a settlement. I would appreciate more than an automatic reply to my email inquiry. Full refund for this product; I will return it. I have been able to find a better blanket and have had a professional apply an official Blue Jays Decal and stich the name and 1, to reflect that this is baby 1 for much less money here in my community ….

This complaint was made regarding an order that was placed with Fanatics. We fulfilled the order for Fanatics and shipped on their behalf, and we are not permitted to have any direct contact with Fanatics customers. Any issues or complaints have to be handled by Fanatics customer service. When I heard directly from this customer, I advised her that she needed to deal directly with Fanatics as we are not able to make any adjustments or refunds on their behalf. We contacted Fanatics on her behalf to encourage them to accommodate her request, but we have no power to make them respond to her.

I am slowly moving to a new residence. I have rented trucks 3 or more times, and specifically chose Chad'd. Rental process could not have been easier. Office staff very helpful and friendly. Online ordering and billing worked smoothly as well. You guys confirmed a pickup location for me that was closed the day before, so when I went to pick up the truck no one put the keys in the outside locker.

Great plan. They added the insurance without my knowledge Did not need it.. I have insurance. Was a little difficult to find, but not really the location's fault GPS sent us the other direction on 7th street. Absolutely nothing! Great pick up experience with excellent instructions for using the trailer and truck and very accommodating for puck up times. Drop off being a available 24 hours was great also. Truck and trailer worked great as well!

People were friendly but the location is very dirty and not very inviting. It is a towing company but not well cared for work environment. Needs a good cleaning. Disappointed that I had to drive an extra 12 miles out of the way to pick up the truck. The location I reserved the vehicle through apparently didn't have one available. That could have been specified when the truck was reserved.

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Person I spoke to on the phone to let me know that was less than helpful. Very organized, communicative, efficient and made my experience easy. Thank you! They were quick. Got you in and out for a Saturday morning. And were very friendly. I would recommend to anybody.

We are very pleased with our experience with Chad's towing U-haul service! Booking online was so easy. All was great! First of all, the location needs to have the necessary equipment for the customer e. I needed the equipment to move my furniture and I shouldn't have to put gas in the vehicle immediately after renting it. Also, the location of this Uhaul makes you feel like you are in the woods. It is a towing company and it looks like one. This location was going to let me drive off without a utility cart and not say anything.

I checked out the equipment to see if everything was in the truck and i noticed the utility cart was not in the bed of the truck, they went to get one and came back and said they did not have one. As it was I had to drive to 3 different locations to get one. Because this operation is a towing company their physical location is off-the-beaten-path.

The area is unlighted, thus returning rentals after dark is quite a dicey proposition. However, the representative was cheerful and efficient. I would not hesitate to use them during the day. I received 2 diffrent emails with 2 diffrent pickup locations. It was very confusing. I made the reservation online but they were unaware of my reservation even though it was in their system.

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Not sure why. Many people complaining about the same issue. Uhaul online reservation system is terrible. I originally reserved a 17 foot truck in Batavia for am Sat morning and the night before found out I couldn't the reservation was changed to 3pm in Carol Stream.

That would double the number of miles AND I had several people lined up to help in the morning, 3pm was too late. Very convenient, excellent service and clean trucks. Would definitely recommend and would use again. Chad's was great and I would highly recommend them. Easy check in and out and very nice folks.

The only thing I would mention was the seatbelt for the front middle seat was not functional for the passenger that rode home in that seat. Customer service was horrible. She later went on to say there were no trucks available in the area and that I should contact uhaul.

I went back to my car and saw the10ft truck I had reserved parked right out front in their parking lot. When I went back in to tell them that there was one parked right out front and they said that was reserved for someone else. Dick was very pleasant and helpful. The only issue is that the location is hidden. I gassed up to the level I received the truck right before the return. My only issue was that it was an hour one way to get the trailer.

I guess to many are fleeing Illinois. The people I dealt with were super nice and helpful. Write a review. Kevin S. Customer did not leave a comment. Roel E. Jerry V. Doug r. Michael V. It was very easy to pick up the van and they were very helpful. Paul S. Joe S. Thomas K. Lance P. Great customer service.

The people there were so nice and helpful. Dennis S.

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James S. The staff was helpful and easy to work with. Clint N. Michael S. Hugo v. Mark A. Very convenient and clean and helpful!

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Very helpful and accommodating. William N. Used them before and they are always very helpful and friendly. Ron B. Dauma G.

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